Problems with Chat?

Hi all,

As you may know, we've been having intermittent problems with the chat system for the past couple of days. Shawn reports that Libraryh3lp had to restart their system again this morning - they've been having some issues.

Libraryh3lp does a have a blog at http://libraryh3lp.blogspot.com/ -- look for the Twitter feed on the right-hand side of the page for system updates. If chat goes down again and you don't see any problems mentioned on the feed, let either me or Shawn know.

Thanks,
Jen

Ref Chat is Awesome!

Hi Refdesk - We got this message as feedback on the new website, but it's meant for you guys! Great job! -Beth

 *******************************************
Hello.

I am currently in the last semester of my PhD program at the University of Kentucky and am finishing my dissertation.

I want to applaud the chat function on the UK Library webpage. Since I have moved to Florida, this has been an absolute invaluable resource for me. I could not have been able to accomplish the many necessary tasks for my research without this service.

The librarians are always helpful and cheerful. I am most grateful for their assistance. Please let them know that they are appreciated.

Thanks again.

Steven O. Evans
*******************************************