Tuesday, November 22, 2011


I just put join.me on the ref desk desktop. It's a free screen sharing program.
You send the patron the join-me generated 9-digit number and presto! the patron sees your screen. Try it out. It's easy. I learned about this at Assessment Immersion. Always learning, always sharing.

Monday, November 7, 2011

Reference area printers and paper

The printer screen near Core 1 keeps decalibrating (is that a word?) and so the users are having trouble selecting their print jobs. If they are able to select them, then the arrow will not go to click the print button. It has been calibrated several times and IKON is not sure at what point it goes out of whack. They are ordering an new interface screen which should be here in a couple of days. In the meantime, there is an 'out of order' sign on the printers and IKON will continue to check it until the new part comes in.
On a more positive note: I requested that IKON give us a case of paper and this time they actually said yes! The printers near Core 2 have been jamming quite a bit and IKON said they will do that if the paper trays are low. So if we run out of paper, you can find our stash just inside the door behind the Ready Reference section. It is on the bottom shelf of the black bookcase on the left.

Wednesday, November 2, 2011

New Procedures for Disability Services Room

Patrons that wish to use the Disability Services Room should sign in on the sign-up sheet located at the reference desk.  They should also be instructed to sign out at the reference desk when they are done using the room.  Also, if a non-UK affiliated patron is using the room, a UK affiliated patron always gets preferential treatment.  Non-UK patrons have a two hour time limit for the room, but if a UK affiliated patron needs to use a machine that is in use by a non-UK patron then the non-UK patron needs to give up the machine.

After 5:00... take the clipboard with the sign-in sheet back to the office and put it with the staplers.  Security will handle sign-in/out after 5:00.