Monday, October 31, 2011

LibraryH3lp chat sounds are not working

On the new reference desk computer, we no longer hear the loud ping to signal a new chat. I've checked the sound settings but I wasn't able to make it any louder. It's barely audible and that's only when you are really listening for it.
I've sent an email to Shawn and the LibraryH3lp support group so hopefully someone will be able to help us figure it out. I think there might be a sound plug-in that needs to be downloaded. I'll post back when I hear anything but in the meantime, you might want to check the chat screen more often in case you don't notice that someone is asking a question.

Sunday, October 30, 2011

The People's Library (Occupy Wall Street)

I've been following the blog from the Occupy Wall Street library. They now have their catalog online at and are archiving minutes from the Occupy committee meetings. If you are interested in hearing about the protest from the librarian's POV, you can follow the blog here:
There are also several stories in the news about the libraries that have started at the different Occupy sites around the country and the role they are playing in the movement. Jen sent one around about the library in Boston but here is another one from
Why the Occupy Wall Street Movement Has Libraries
There are more articles about this everyday and several other blogs that I have found. If you would like to read more about it, just let me know.

Friday, October 28, 2011

Fixing Your Home PC to Remote-desktop to Windows 7

Kelly has put together some instructions on how to connect from your home computer running Windows XP to your work PC running Windows 7:

Thursday, October 27, 2011

Watch out for zombies!

Be sure to stay close to your zombie-fighting crowbar/shovel/ax today!

Problems with Chat?

Hi all,

As you may know, we've been having intermittent problems with the chat system for the past couple of days. Shawn reports that Libraryh3lp had to restart their system again this morning - they've been having some issues.

Libraryh3lp does a have a blog at -- look for the Twitter feed on the right-hand side of the page for system updates. If chat goes down again and you don't see any problems mentioned on the feed, let either me or Shawn know.


Sunday, October 9, 2011

How Many Computers are in the Library System?

As of October 7, 2011:

  • There are 107 public computers (not counting student labs, classrooms, laptop loans) in W.T. Young Library.
  • There are 182 public computers (not counting the Medical Center Library and Law Library) in the library system.

Friday, October 7, 2011


Debbie discovered that if you close Libstats without logging out, you don't have to log in the next time.

WPA Stuff

Here's my annual reminder regarding the unusual location for any SuDoc item with a call number beginning with FW or Y 3.W 89/2. While the location in InfoKat indicates Storage SuDoc, typically meaning King, the collection is actually downstairs in Young in the Access Records work area.

I assume that Circ. staff would pull the pieces for a user if they needed to see them/check them out, but have copied Terri Brown in case this is not correct. It is important that any pink stick slips in these pieces stay with the piece, or at least get back into the piece once it is returned. Not all of these pieces will have stick slips.

All of the pieces in this location have been cataloged, so they should have Voyager records. There are no longer any shelflist records for this collection except for 3 missing FW pieces and a journal that is housed in Engineering.