The printer screen near Core 1 keeps decalibrating (is that a word?) and so the users are having trouble selecting their print jobs. If they are able to select them, then the arrow will not go to click the print button. It has been calibrated several times and IKON is not sure at what point it goes out of whack. They are ordering an new interface screen which should be here in a couple of days. In the meantime, there is an 'out of order' sign on the printers and IKON will continue to check it until the new part comes in.
On a more positive note: I requested that IKON give us a case of paper and this time they actually said yes! The printers near Core 2 have been jamming quite a bit and IKON said they will do that if the paper trays are low. So if we run out of paper, you can find our stash just inside the door behind the Ready Reference section. It is on the bottom shelf of the black bookcase on the left.