Friday, September 16, 2011

On Requesting Plus Account Refunds from Ikon..

Ikon has changed its policy concerning refunds.  Library employees that are submitting refund request forms for students should call Ikon BEFORE filling out a refund request form. Ideally this should occur before the patron leaves. 

On their web page, Ikon says that this new procedure will allow them to print jobs off for students "for free" and will also keep them abreast of printing issues.

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