Some of us have had questions regarding how the current reorganization among campus Blackboard staff affects Bb tech support. Miranda suggests that if you have problems or questions regarding Bb, send an e-mail to Brett McDaniel and Sarah Asher, and copy in the IT help desk.
Brett -- firstname.lastname@example.org
Sarah -- email@example.com
IT Help Desk -- firstname.lastname@example.org
You can also check the Bb Wiki at http://wiki.uky.edu/blackboard/Wiki%20Pages/Home.aspx.